Shipping policy
Shipping Policy
At Zevonix, every product is made especially for you after you place your order. This helps us reduce waste and deliver high-quality custom apparel.
Order Processing
- All orders are processed within 2–3 business days after successful payment.
- Since our products are made on demand, production begins only after your order is confirmed.
- Orders are not processed on Sundays or public holidays.
Estimated Delivery Time
We aim to deliver all orders within 3–5 business days after dispatch.
While most orders are delivered within this timeframe, occasional delays may occur due to unforeseen circumstances such as weather conditions, public holidays, or courier network issues.
Please note that delivery timelines may vary during festivals, sales, or due to courier delays.
Shipping Charges
- Shipping charges are calculated automatically during checkout.
- Free shipping may be available during promotional campaigns.
Order Tracking
Once your order has been shipped, you will receive a tracking link via email or SMS.
You can track your order anytime using the tracking information provided.
Incorrect Address
Customers are responsible for providing a complete and accurate shipping address.
If an incorrect or incomplete address is provided, Zevonix cannot guarantee successful delivery.
Delayed Deliveries
Although we work with reliable courier partners, delivery may occasionally be delayed due to:
- Weather conditions
- Natural disasters
- Public holidays
- High order volume
- Courier service disruptions
We appreciate your patience in such situations.
Damaged or Lost Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 48 hours of the delivery date with your order number and supporting photos (if applicable).
We will coordinate with our fulfillment and courier partners to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: zevonix24@gmail.com